Manager of Development Operations

Remote

Full Time

25/26 SY

Experienced

The Opportunity:

The Manager of Development Operations manages the administrative processes and procedures that enable the fundraising cycle to execute consistently and smoothly. The responsibilities include maintaining key information in SalesForce, the primary donor database, and researching and analyzing individual, corporate, and foundation prospects to produce concise profiles. The role will involve working closely with the fundraising team and reporting to the chief philanthropy officer. The work provides critical information needed to secure funding in
support of Phalen Leadership Academies.

Essential Job Tasks:

Prepare concise, in-depth donor prospect briefs and donor summary report on individuals, corporations, and industry sectors for use by CEO, CPO and fundraising team.
Post information in the donor database; assist with managing prospects, exploring enhanced use, and in maintenance of data in the database.
Prepare donor and prospect reports, retrieving and analyzing data from the database.
Leads prospect portfolio review meetings with development officers.
Works on special projects as needed, including but not limited to capital projects, assisting with prospect management projects, and preparing biographical information for development events attendees.
Oversee all reporting systems and processes, including regular and ad-hoc reports.
Coordinate with the IT department for needed support and ensure proper maintenance, software updates, and backups are occurring.

Minimum Job Qualifications:

Bachelor’s Degree preferred in library and information studies or nonprofit management.
Minimum of 3 - 5 years of operations experience in a not-for-profit environment.
Experience using Salesforce as a CRM is highly valuable for this role.
Experience us research tools such as iWave and Foundation Directory is preferred.
Superior written and oral communication skills in working with confidential data.
Ability to balance multiple priorities in a complex environment.
Deep appreciation and understanding of the PLA’s Core Values

The Network:
PLA is a transformative education nonprofit that is changing communities across the country by providing a depth of resources not found in the traditional education model. In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage) , and a workforce development program (PLA University) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities, and expanded income opportunities.

PLA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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