Bilingual Front Office Assistant ( Haitian Creole/English )

The Opportunity: PLA Front Office Assistants (Administrative Assistants) provide a broad array of customer service and support to students, and team members.  

The Details

Key Deliverables:

• Greets all incoming visitors for the purpose of ensuring that guests sign in/out as required
• Supports Principal and other administrative personnel for the purpose of assisting with their administrative functions
• Performs record keeping and general clerical functions (e.g. scheduling, copying, faxing, mailings, etc) for the purpose of providing information and/or materials as needed
• Assists other personnel for the purpose of supporting them in the completion of their work activities
• Orients new campus personnel regarding appropriate school practices (e.g. Directions, building procedures, etc.)
• Maintains a variety of computerized and manual records, files, and department databases (e.g. information packets, rosters/listings, calendars, outstanding supply orders, etc.)

Experience and Education Requirements:

• High school diploma or equivalent
• Experience in business or office management
• 1+ years experience in a clerical support position; office management experience preferred
• Prior experience working with school-aged students preferred
• Knowledge and implementation of relevant technology

The Network: PLA is a transformative education nonprofit changing communities across the country by providing a depth of resources not found in the traditional education model.  In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce development program (PLA University) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities, and expanded income opportunities.  

The Campus: Phalen Leadership Academy was founded in Indianapolis, Indiana in 2013. We are currently serving scholars, K through 12th grade. Our institution carries the core values of Children First, Respect, Determination, Continuous Improvement, and Gratitude. PLA is an A-rated school providing rigorous and well-rounded learning experiences for our scholars. Phalen Leadership Academy is a comprehensive school with the mission of serving the needs of a very diverse population. This diversity is one of the qualities that makes PLA a great environment for learning. The PLA educational model utilizes best practices in data-driven instruction and differentiated learning to deliver instruction in core subjects, creating a uniquely rigorous and personalized learning experience for every child. This data-driven model, utilizing rigorous curricula, small-group instruction, and one-to-one intervention, has been the core engine for raising the academic achievement of our scholars. Our ultimate vision is that our scholars master key academic skills, and demonstrate strong character, as exhibited by: honesty, service to others, a superior work ethic, and a strong vision for and belief in their futures. We believe that with the right education, all children can ​fulfill their ​tremendous ​innate potential​.

Compensation and Benefits:

PLA Front Office Assistants will receive: 

• Competitive Compensation
• Benefits – Healthcare, vision, and dental insurance

PLA is an equal opportunity employer that is committed to diversity and inclusion in the workplace.  We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws. 

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.